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Ministry of Interior and Kingdom Relations Unchained: The Justice Experience

Our challenge

Following several national scandals and crises, the Netherlands’ Ministry of Interior and Kingdom Relations  wanted 14,000 government officials to reflect on their role in the “Just Government.”

Our approach

  • Working in co-creation with BZK, we started off with a design sprint in which we examined the target audience, effects on the organization, and learning goals.
  • We created a high-energy roleplaying game that gives players a lot of creative freedom. In the game, players are faced with restricted communication options, as all government postal communication is rapidly abolished, resulting in some citizens no longer being able to take part in society.
  • During the game, players come face to face with the pitfalls that often remain unnoticed in daily practice.
  • We spent a lot of time testing the target audience to make sure they were learning the right things.
  • During a professional debriefing session, players reflect on the implications of the lessons they learned for their jobs.

The result

Players felt energized after playing the game, and the debriefing created the appropriate balance between the theory of justice and its practical application. Players expressed that they gained new insights and felt excited about putting them into practice.