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ALLIANDERoHMNIVERSe

Our challenge

“How can we involve our employees in Alliander’s new chains and let them experience how their behavior and leadership impact the results of Alliander?”

The approach

Active in the provinces of North Holland, Friesland, Groningen, and Gelderland, Alliander is the Netherlands’ largest network operator. The energy transition is requiring network operators to become smart, customer-oriented organizations, which is why in 2017 Alliander reorganized its organizations into chains in which operating areas are central. For Alliander’s new organizational structure to become a success, it was vital for new chains to be properly introduced to its management and other employees.

Omniverse is Alliander’s chain simulation. Developed in co-creation with Fresh Forces, it is an educational, interactive, and inspiring intervention. The simulation takes around 5.5 hours to complete and is played by between 20 and 25 players per game. During the game, employees experience the organization’s new context and what the impact of their behavior on the organization is in a simulated setting.

The result

The chain simulation was developed as part of the “Simply Valuable” program, in which Alliander employees experience the organization’s core values and leadership within the context of its chains, processes, and a constantly changing external world. During the first four days, the game was rolled out among the organization’s top-400 employees. It was subsequently shared with a significant portion of the rest of the organization (around 1,500 players).

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